Complete Service

Every customer receives assistance on their terms, real-time visibility into the secure cloud services, proactive system and infrastructure monitoring and capable incident response. In addition, surcharges never apply when you take advantage of the numerous technical resources at your service. We take pride in providing automation with a human touch.

Fully Managed Services

Cloudfire support configures and monitors the full environment from the data center to the operating system and database.

There are three segments that services and add ons can be broken down into – cooperatively managed , fully managed and installed and unmanaged. Cloudfire approaches each configuration, license and system individually, setting mutual expectations for handling it effectively, and classifying it clearly.

An integrated portal and toolset provides reliable control, real-time visibility, and the convenience of mobile access.

• Global dashboard for server management
• Three ways to scale without downtime
• Real-time reporting on blocked attacks

• Granular resource utilization dashboards
• API connectivity for automation and mobility
• Environment monitoring (network/security)

Because the need to remotely connect can happen anywhere at anytime, our secure VPN client can run on virtually any platform, including Windows, OS X, Linux, Apple iOS 5 and Windows Mobile

• Full port lockdown on all servers (besides 80/443 for web servers)
• Granular access permissions for each user, ensuring only need-to-have access
• Mobile access at no additional cost
• Administer your hosting environment with confidence while using untrusted networks

High-availability hosting, a basic and easily obtained, but often overlooked provision of business continuity, will set your business on the path to easy recovery from unforeseen hardware failures.

• Every secure cloud server has hardware failover protection (high availability) enabled, standard
• Enables non-disruptive migration of critical services from faulty hardware to healthy hardware based on predictive alerts
• Automatic recovery from unforeseen hardware failures for every secure cloud server
• Out-of-the-box support for all major operating systems, applications and databases
• Support engineers oversee the proactive monitoring system, looking for hardware service disruptions 24/7, 365

Secure your site in minutes with a Domain SSL. With up to 256-bit encryption, Domain SSL Certificates ensure that your users’ information is securely transmitted to your website.

• Quick validation
• Compatible with 99% of all web browsers, including mobile and smartphone browsers
• $10,000 warranty
• Automatic recovery from unforeseen hardware failures for every secure cloud server
• Out-of-the-box support for all major operating systems, applications and databases
• Support engineers oversee the proactive monitoring system, looking for hardware service disruptions 24/7, 365

Cloudfire Hosting uses adaptive algorithms in its secure load balance configurations to achieve optimal performance and delegation between cloud servers within a data centre location. By constantly monitoring concurrent users, processor utilization and simultaneous connections, Cloudfire is able to make informed decisions regarding the most effective use of your secure server resources.

• Content based routing
• System health monitoring
• Reduction in sluggish performance
• Preventative measures for users being logged off while trying to save changes
• Session persistence
• High availability for each secure cloud server
• Elimination of website inaccessibility
• Failover prevention for a hosting within a single data center